TelNear™: lightweight remote support

What is TelNear™?

TelNear™ is a lightweight, native Windows application for remote support. Connect to another computer, see its desktop and use mouse and keyboard to help its user over an encrypted connection. It is already used for real customer assistance, while development and testing continue toward the first public release. With White-All™, you can also adapt the interface to your identity and workflow through XML, without recompiling the application. The demonstration below shows remote support and interface customization in action.

Discover TelNear™ on Kickstarter
TelNear remote support session showing a remote desktop

See TelNear™ in action

A real remote session and a closer look at White-All™ interface customization.

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Your support. Your identity.

White-All™ defines the interface in XML. Adapt tabs, buttons, panels, layouts and branding without recompiling TelNear™.

TelNear remote session with its default interface

Default interface

TelNear remote session with a customized interface

Customized interface

Discover White-All™

Lightweight by design

A compact native C++ application, built with purpose-built technologies.

€48 / year

Current planned annual price per simultaneous connection. One edition. Unlimited users.

Pricing and availability

Why TelNear™?

Your remote support tool, with your identity, for your customers.

Your interface

White-All™ goes beyond a logo: shape the interface around your support workflow.

A focused application

A small native application designed to make remote assistance straightforward.

Independent development

Created by Stefano Gemma at L’Informatica, a software business established in 1993.

Help bring TelNear™ to its first public release

Support the remaining development and wider testing.

Explore the Kickstarter campaign

Frequently asked questions

Is TelNear™ available now?
TelNear™ is working and is being used in real support sessions. Development and testing continue toward its first public release. Contact us for current availability.
Which operating systems are supported?
The current client is a native Windows application. macOS and Linux clients are future development directions, not released products.
What is White-All™?
The interface is defined in XML. Tabs, buttons, panels and layouts can be adapted without changing or recompiling the application code.
How is TelNear™ priced?
The current planned price is EUR 48 per year per simultaneous connection, with unlimited users and one edition. See the pricing page and Kickstarter for offer details.
What will Kickstarter support?
Completing remaining features, expanding testing and preparing the first public release. Campaign rewards and delivery estimates are described on Kickstarter.